Shipping policy
At Unique Ambition Hair Supply, we are dedicated to providing excellent service to our valued customers. Here's our shipping policy:
1. Processing Time:
- Orders are typically processed within 3 business days after payment confirmation.
2. Shipping Rates:
- Standard shipping (3-5 business days after processing time): $6.95
- Express Shipping (2-3 business days after processing time): $24
3. Delivery Time:
- Estimated delivery times vary based on the shipping method chosen at checkout and the destination. Customers will receive a tracking number once the order is shipped.
4. International Shipping
- International Shipping is currently unavailable. We apologize for the inconvenience.
5. Free Shipping:
- Enjoy free shipping on orders over a specified amount. Please check our website for current promotions and eligibility criteria.
6. Lost or Damaged Items:
- In the rare event that an item is lost or damaged during transit, please contact our customer support team at: support@uniqueambitionhairsupply.com within 24 hours of receiving the order. We will work to resolve the issue promptly.
7. Order Tracking:
- Customers can track their orders using the provided tracking number through our website or the designated courier's racking service.
8. Address Accuracy:
- Customers are responsible for providing accurate shipping information. Please double-check your address during checkout to avoid delivery issues.
9. Change of Shipping Address:
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If you need to change the shipping address after placing an order, please contact us immediately at support@uniqueambitionhairsupply.com. We'll do our best to accommodate your request if the order has not been shipped.
Thank you for choosing Unique Ambition Hair Supply. We appreciate your business!